Email Customer Service
Log on to the
myGHI message center and send an email inquiry directly to GHI customer service. Send a secure message about claims, precertifications, benefits or a general inquiry. Here's how:
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- To inquire about a claim, once you have logged in to myGHI for members, click on the "claims" link in the left navigation.
- Find the claim you are interested in and click on the claim number to see claim details.
- At the bottom of the claim, you'll see a link that reads "Contact GHI about the claim".
- You'll find that all the claim information is already filled in for you. All you need to do is write your inquiry.
Or you can contact GHI about any other matters. In the left navigation bar, there is a link for "message center". Click on that and you'll be prompted to fill in the message center form.
You can also send us general feedback about our web site.
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